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Privacy Policy

Last updated: August 28, 2026

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At BeING, including its Be Infinite, Be Natural, and Be Global divisions, we respect your privacy and are committed to handling personal information responsibly, transparently, and securely.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit being.ing, contact us, submit an inquiry, make a booking or purchase, participate in a retreat, event, wellness experience or community activity, or use any of our travel, relocation, wellness, educational, commercial, or related services.

This document is also intended to serve as an integral privacy notice for purposes of applicable Mexican data protection law.

1. Who We Are

BeING is a multidisciplinary project bringing together wellness, natural living, travel, relocation, and related international services through:

Be Infinite — yoga, breathwork, wellness, prenatal and restorative practices, workshops, education, and experiences.

Be Natural — selected products for personal care, home, travel, women, pregnancy and postpartum, as well as books and guides.

Be Global — travel design, retreats, private travel services, relocation assistance, support related to giving birth abroad, and international legal and administrative guidance.

The principal website is:

being.ing

The person or entity responsible for the processing of personal information is:

Liudmila Botiakova, operating under the BeING brand.

Address:

1Sur Lt1 Centro, Playe del Carmen, Mexico

Privacy contact:

+525523438711

BeING is based in Playa del Carmen, Quintana Roo, Mexico.

2. Personal Information We May Collect

Depending on how you interact with BeING, we may collect the following categories of information.

Identification and contact information

This may include:

  • name and surname;

  • email address;

  • telephone number;

  • WhatsApp number;

  • country of residence;

  • preferred language;

  • billing or shipping address.

Travel and booking information

When you request travel services, retreats, transfers, accommodation assistance, relocation services, or related support, we may collect information such as:

  • travel dates;

  • destination;

  • accommodation or hotel;

  • number and composition of travelers;

  • flight or transfer information;

  • preferred itinerary;

  • travel preferences;

  • room or accommodation preferences;

  • activity preferences;

  • booking details;

  • information reasonably necessary to coordinate services.

Where required for a specific service, we may also request nationality, passport or immigration-related information. We will only request such information when reasonably necessary for the requested service.

Purchase and payment information

Payments may be processed through third-party providers such as payment processors, booking platforms, marketplaces, banks, or other payment services.

BeING does not normally receive or store your complete credit or debit card number.

We may receive transaction-related information such as:

  • payment status;

  • amount paid;

  • transaction reference;

  • billing information;

  • refund or cancellation information.

Communications

We may collect information contained in:

  • website forms;

  • email;

  • WhatsApp;

  • chat;

  • social media messages;

  • telephone communications;

  • customer service conversations.

Account and community information

If you create an account or participate in a BeING community platform, we may process account information, login-related information, membership information, and content that you voluntarily submit.

Technical and usage information

When you use our website, certain information may be collected automatically, including:

  • IP address;

  • browser and device type;

  • operating system;

  • approximate location derived from IP;

  • referring page;

  • pages viewed;

  • time spent on pages;

  • clicks and interactions;

  • cookie and similar identifiers;

  • advertising attribution information.

3. Sensitive Personal Information

Certain BeING services may require you to voluntarily provide information that may be considered sensitive personal information under applicable law.

This may include, for example:

  • information about pregnancy;

  • health conditions;

  • physical limitations;

  • allergies;

  • dietary restrictions where they reveal health information;

  • accessibility needs;

  • information relevant to prenatal, postpartum, wellness, retreat, or similar services.

We request sensitive personal information only when it is relevant and reasonably necessary for the service you request.

Where applicable law requires express consent for the processing of sensitive personal information, we will request such consent separately.

Please do not send medical or other sensitive information that we have not requested.

BeING is not a medical provider unless a particular service expressly states otherwise, and wellness services are not intended to replace medical diagnosis, treatment, or professional healthcare.

4. Children and Minors

Our website and services are not intended for independent use by children.

We may process information relating to minors when it is reasonably necessary to provide a family travel, relocation, birth-related, accommodation, booking, or other service requested by a parent or legal guardian.

Such information should be provided only by the parent, legal guardian, or another person legally authorized to provide it.

We seek to collect only the minimum information reasonably necessary for the relevant service.

5. Why We Use Personal Information

Primary purposes

We may use personal information to:

  • respond to inquiries;

  • prepare proposals or quotations;

  • provide requested travel, wellness, relocation, educational, commercial, or related services;

  • organize retreats, events, activities, transfers, accommodation, tours, or experiences;

  • manage reservations and bookings;

  • process purchases and payments;

  • communicate with you about your request, reservation, booking, purchase, or participation;

  • provide customer support;

  • coordinate services with guides, drivers, hotels, venues, facilitators, suppliers, or other service providers;

  • fulfill contractual obligations;

  • manage cancellations, changes, or refunds;

  • protect users, BeING, and our service providers;

  • prevent fraud, abuse, or misuse;

  • maintain business and transaction records;

  • comply with applicable legal, tax, regulatory, or administrative obligations.

Secondary and marketing purposes

Where permitted by applicable law and, where required, with your consent, we may also use information to:

  • send newsletters;

  • share new travel dates, retreats, products, events, or services;

  • send promotional communications;

  • measure advertising effectiveness;

  • understand how visitors interact with our website;

  • create or measure advertising audiences;

  • improve our website, products, and services.

You may unsubscribe from marketing communications at any time.

Declining marketing communications does not affect operational communications necessary to provide a service you requested.

6. Cookies, Analytics, and Advertising Technologies

BeING may use cookies and similar technologies to operate the website and understand how it is used.

These technologies may include:

Essential technologies

Necessary for website functionality, security, forms, account access, language preferences, and other core features.

Functional technologies

Used to remember preferences and improve website functionality.

Analytics technologies

Used to understand traffic, navigation, website performance, and user interaction.

Advertising technologies

Where permitted, these may be used to:

  • measure advertising campaigns;

  • attribute visits and inquiries to advertising;

  • create or measure advertising audiences;

  • limit or personalize advertising.

Depending on our current technology stack, providers may include services such as Wix, Google Analytics, Google Ads, Meta technologies, OpenAI advertising technologies, and other analytics or advertising providers.

Where applicable law requires consent before non-essential technologies are activated, we will request that consent through our cookie or privacy settings.

You can review or change available cookie choices through the website’s Cookie Settings.

You may also manage cookies through your browser, although disabling certain cookies may affect website functionality.

7. How We Share Personal Information

We do not sell personal information for monetary consideration.

We may share or provide access to personal information when reasonably necessary to operate BeING or provide a requested service.

Recipients may include:

Technology providers

Website hosting and infrastructure providers, email providers, cloud storage providers, analytics services, advertising and measurement platforms, communications tools, and customer-management systems.

Payment and commerce providers

Payment processors, banks, marketplaces, booking platforms, and other services used to process transactions.

Travel and event partners

Hotels, accommodation providers, drivers, transportation companies, guides, tour operators, restaurants, venues, wellness providers, facilitators, and other local partners involved in a service you request.

Only information reasonably necessary for the relevant service should be shared.

Professional service providers

Where relevant, information may be shared with lawyers, accountants, immigration specialists, consultants, medical or clinic contacts selected for a client-requested service, or other professional advisers.

Governmental or legal authorities

We may disclose information where reasonably required by applicable law, court order, valid governmental request, or legal process, or where necessary to protect legal rights or safety.

8. International Data Transfers

BeING is based in Mexico and serves clients internationally.

Some service providers, technology platforms, payment processors, hotels, booking providers, professional advisers, or other partners may be located outside Mexico or outside your country of residence.

As a result, personal information may be processed or transferred internationally where reasonably necessary to provide a service, operate our website, process payments, use cloud infrastructure, or comply with legal obligations.

Where applicable law imposes requirements on international transfers, we take reasonable steps to comply with those requirements and require appropriate protections where applicable.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against:

  • unauthorized access;

  • loss;

  • misuse;

  • alteration;

  • unauthorized disclosure;

  • destruction.

However, no internet transmission, electronic storage system, or communication platform can be guaranteed to be completely secure.

If we become aware of a security incident that creates a legal obligation to notify affected individuals or authorities, we will take the steps required by applicable law.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to comply with applicable legal, contractual, tax, accounting, or regulatory obligations.

Retention periods may vary depending on the type of information.

For example:

  • inquiry information may be retained for a reasonable follow-up period;

  • booking and transaction records may be retained as required for accounting, tax, contractual, or legal purposes;

  • marketing information may be retained until you unsubscribe, withdraw consent, or we determine it is no longer necessary;

  • sensitive information should be retained only for the minimum period reasonably necessary for the relevant purpose.

When information is no longer reasonably required, it may be deleted, anonymized, or securely archived where legally permitted.

11. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

Rights in Mexico — ARCO

Under applicable Mexican data protection law, you may have the right to:

Access — know what personal information we hold about you and how it is used.

Rectification — request correction of inaccurate or incomplete information.

Cancellation — request deletion or cancellation of personal information where legally applicable.

Opposition — object to certain processing of your personal information.

You may also have the right to:

  • withdraw consent where processing is based on consent;

  • limit the use or disclosure of your information;

  • object to marketing communications.

Rights in other jurisdictions

Depending on where you live, applicable law may provide additional rights, which may include:

  • access;

  • correction;

  • deletion;

  • restriction of processing;

  • data portability;

  • withdrawal of consent;

  • objection to certain processing;

  • rights relating to certain advertising or profiling activities.

These rights are subject to applicable legal exceptions and requirements.

12. How to Exercise Your Rights

To exercise a privacy right, withdraw consent, or request limitation of the use or disclosure of your personal information, contact:

[PRIVACY EMAIL]

Please include sufficient information for us to identify you and understand your request.

We may ask for reasonable information necessary to verify your identity or legal authority to make the request.

We will respond within the time periods required by applicable law.

Submitting a privacy request is generally free, although applicable law may permit reasonable charges in limited circumstances.

13. Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe mechanism provided in the communication or by contacting us.

For WhatsApp, SMS, or other direct marketing communications, you may ask us to stop sending promotional messages.

We may still contact you where reasonably necessary regarding:

  • an active booking;

  • a transaction;

  • an inquiry;

  • a service you requested;

  • safety or operational information;

  • legal or administrative matters.

14. Third-Party Websites and Services

Our website may contain links to third-party websites or services such as:

  • hotels;

  • booking platforms;

  • payment providers;

  • marketplaces;

  • transportation providers;

  • social networks;

  • messaging platforms;

  • professional service providers.

Third parties operate under their own privacy policies and terms.

BeING is not responsible for the independent privacy practices of third-party websites or platforms.

We encourage you to review their privacy information before providing personal data.

15. Social Media and Messaging

If you communicate with BeING through Instagram, Facebook, WhatsApp, Telegram, or another third-party communication platform, the platform may independently process information according to its own terms and privacy policies.

Information you send directly to BeING through those channels may also be retained by us where reasonably necessary to respond to your inquiry or provide a service.

16. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technologies, business practices, or legal obligations change.

The current version will be published on this page with an updated Last Updated date.

Where required by applicable law, we may provide additional notice of material changes.

17. Contact

Questions about this Privacy Policy or BeING’s processing of personal information may be sent to:

BeING

Data Controller: Liudmila Botiakova

Playa del Carmen, Quintana Roo, Mexico

Email: ceo.being@gmail.com

Website: being.ing

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